Union Minister Shri Ram Mohan Naidu chairs MoCA review meeting on safety, passenger facilitation and airline performance
Union Minister Shri Ram Mohan Naidu chairs MoCA review meeting on safety, passenger facilitation and airline performance
Considering the recent unfortunate incident involving an Air India flight near Ahmedabad, the Ministry of Civil Aviation has undertaken a comprehensive review of safety, passenger facilitation, and airline performance.
Minister’s Interaction with Airport Directors
Minister of Civil Aviation Shri Ram Mohan Naidu Kinjarapu convened a detailed video conference with all Airport Directors across the country to review ground-level preparedness and passenger support mechanisms in the light of rescheduling of flights happening due to multiple reasons like post-accident checks, weather changes, closing of certain airspaces due to geopolitical tensions etc. The following key directives were issued:
The Minister Reviews Safety and Airline Operations
The Minister of Civil Aviation held a high-level meeting with the Chairman & Managing Director of Air India. The discussions focused on three critical aspects:
The meeting noted that due to the evolving situation in the Middle East, enhanced safety checks, and a ban on night flying in Europe, Air India is facing reduced aircraft availability. As a result, they will temporarily scale down operations, restructure flights, and announce changes through the media. Affected passengers will be rebooked or offered full refunds. Air India was urged to strengthen their ground-level coordination at airports, improve communication with passengers regarding cancellations/delays, and ensure that customer service teams are sensitized and equipped to handle increased passenger concerns with empathy and clarity.
Meetings were also held with the senior managements of Spice Jet, Indigo and Akasa on 18th and 19th June. Hon’ble Minister reviewed the fleet performance, safety oversight, passengers experience & convenience and the airline communication strategy.
It was also decided that the practice of periodical review with the airlines on operational matters will be institutionalised for better monitoring and coordination.
Update on the AAIB Investigation
The Government is committed to ensure the highest standards of safety across all facets of civil aviation. Passenger safety and comfort is highest priority of the Ministry of Civil Aviation.