The Department of Administrative Reforms and Public Grievances (DARPG) released the 38th Monthly Report on Centralized Public Grievance Redress and Monitoring System (CPGRAMS) for Central Ministries/ Departments performance for the month of June, 2025
The Department of Administrative Reforms and Public Grievances (DARPG) released the 38th Monthly Report on Centralized Public Grievance Redress and Monitoring System (CPGRAMS) for Central Ministries/ Departments performance for the month of June, 2025
The Department of Administrative Reforms and Public Grievances (DARPG) released the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) monthly report for June 2025, which provides a detailed analysis of types and categories of public grievances and the nature of disposal. This is the 38th report on Central Ministries/Departments published by DARPG.
The progress for June 2025 indicates 1,34,540 Grievances redressed by Central Ministries/Departments. The Average Grievance Disposal Time in the Central Ministries/Departments from 1st June to 30th June, 2025 is 15 days. These reports are part of the 10-step CPGRAMS reform process which was adopted by DARPG to improve the quality of disposal and reduce the timelines.
The report provides the data for new users registered through the CPGRAMS Portal in the month of June 2025. A total of 58,502 new users registered in the month of June 2025, with maximum registrations from Uttar Pradesh (9,589 registrations). The Feedback Call Centre collected 68,132 feedbacks in the month of June 2025, where 39,240 feedbacks were collected for Central Ministries/Departments.
The following are the Key Highlights of the DARPG’s monthly CPGRAMS report for June 2025 for Central Ministries/ Departments:
- PG Cases: