CYBER AWARENESS
CYBER AWARENESS
The National Crime Records Bureau (NCRB) compiles and publishes the statistical data on crimes in its publication “Crime in India”. The latest published report is for the year 2023. As per the data published by the NCRB, State/UT wise details of cases registered under cyber crimes (involving communication devices as medium/target) during the period from 2021 to 2023 are at the Annexure.
‘Police’ and ‘Public Order’ are State subjects as per the Seventh Schedule of the Constitution of India. The States/UTs are primarily responsible for the prevention, detection, investigation and prosecution of crimes including cyber crime through their Law Enforcement Agencies (LEAs). The Central Government supplements the initiatives of the States/UTs through advisories and financial assistance under various schemes for capacity building of their LEAs.
Sufficient provisions are available under the Information Technology Act, 2000, the Bhartiya Nyaya Sanhita, 2023 and Protection of Children from Sexual Offences Act, 2012 (POCSO Act) to deal with cyber crime in the country.
To strengthen the mechanism to deal with cyber crimes in a comprehensive and coordinated manner, the Central Government has taken steps which, inter-alia, include the following:
The Ministry of Home Affairs has set up the ‘Indian Cyber Crime Coordination Centre’ (I4C)as an attached office to deal with all types of cyber crimes in the country, in a coordinated and comprehensive manner.
The ‘National Cyber Crime Reporting Portal’ (NCRP) (https://cybercrime.gov.in) has been launched, as a part of the I4C, to enable public to report incidents pertaining to all types of cyber crimes, with special focus on cyber crimes against women and children. Cyber crime incidents reported on National Cyber Crime Reporting Portal, their conversion into FIRs and subsequent action i.e. filing of chargesheets, arrest and resolution of complaints, thereon are handled by the State/UT Law Enforcement Agencies concerned as per the provisions of the law.
The ‘Citizen Financial Cyber Fraud Reporting and Management System’ (CFCFRMS), under I4C, has been launched in year 2021 for immediate reporting of financial frauds and to stop siphoning off funds by the fraudsters. As per CFCFRMS operated by I4C, till 31.01.2026, financial amount of more than Rs. 8,690 Crore has been saved in more than 24.65 lakh complaints. A toll-free Helpline number ‘1930’ has been operationalized to get assistance in lodging online cyber complaints.
A comprehensive Standard Operating Procedure (SOP) has been issued by the Central Government on 2nd January 2026. It provides a uniform, victim-centric framework for handling complaints through the National Cybercrime Reporting Portal (NCRP) and Citizen Financial Cyber Fraud Reporting and Management System (CFCFRMS). The Standard Operating Procedure (SOP) for NCRP-CFCFRMS outlines a dedicated Coordination Mechanism to enhance collaboration, particularly with States and Union Territories, whose police agencies are integral stakeholders in the system.
The Central Government has taken various initiatives to create cyber crime awareness which, inter-alia, include:-
The Hon’ble Prime Minister spoke about digital arrests during the episode “Mann Ki Baat” on 27.10.2024 and apprised the citizens of India.
A special programme was organized by Aakashvani, New Delhi on Digital Arrest on 28.10.2024.
Caller Tune Campaign: I4C is collaboration with the Department of Telecommunications (DoT) has launched a caller tune campaign with effect from 19.12.2024 for raising awareness about cybercrime and promoting the Cybercrime Helpline Number 1930 & NCRP portal.
The caller tunes were also being broadcast in English, Hindi and 10 regional languages by Telecom Service Providers (TSPs). Six versions of caller tunes were played which cover various modus-operandi, namely, Digital Arrest, Investment Scam, Malware, Fake Loan App, Fake Social Media Advertisements.
The Central Government has launched a comprehensive awareness programme on digital arrest scams which, inter-alia, include; newspaper advertisement, announcement in Delhi Metros, use of social media influencers to create special posts, campaign through Prasar Bharti and electronic media, special programme on Aakashvani.
In partnership with DD News, I4C conducted a cybercrime awareness campaign running through Weekly Show Cyber-Alert starting from 19th July 2025 for 52 Weeks.
To further spread awareness on cyber crime, the Central Government has taken steps which, inter-alia, include; dissemination of messages through SMS, I4C social media account i.e. X (formerly Twitter) (@CyberDost), Facebook(CyberDostI4C),
Instagram (CyberDostI4C), Telegram(cyberdosti4c), SMS campaign, TV campaign, Radio campaign, School Campaign, advertisement in cinema halls, celebrity endorsement, IPL campaign, campaign during Kumbh Mela 2025 & Suraj Kund Mela 2025, engaged MyGov for publicity in multiple mediums, organizing Cyber Safety and Security Awareness weeks in association with States/UTs, publishing of Handbook for Adolescents/Students, digital displays on railway stations and airports across, etc.
ANNEXURE
State/UT-wise Cases Registered under Cyber Crimes during 2021-2023
SL
State/UT
2021
2022
2023
1
Andhra Pradesh
1875
2341
2341
2
Arunachal Pradesh
47
14
24
3
Assam
4846
1733
909
4
Bihar
1413
1621
4450
5
Chhattisgarh
352
439
473
6
Goa
36
90
86
7
Gujarat
1536
1417
1995
8
Haryana
622
681
751
9
Himachal Pradesh
70
77
127
10
Jharkhand
953
967
1079
11
Karnataka
8136
12556
21889
12
Kerala
626
773
3295
13
Madhya Pradesh
589
826
685
14
Maharashtra
5562
8249
8103
15
Manipur
67
18
3
16
Meghalaya
107
75
64
17
Mizoram
30
1
31
18
Nagaland
8
4
2
19
Odisha
2037
1983
2348
20
Punjab
551
697
511
21
Rajasthan
1504
1833
2435
22
Sikkim
0
26
12
23
Tamil Nadu
1076
2082
4121
24
Telangana
10303
15297
18236
25
Tripura
24
30
36
26
Uttar Pradesh
8829
10117
10794
27
Uttarakhand
718
559
494
28
West Bengal
513
401
309
TOTAL STATE(S)
52430
64907
85603
29
A&N Islands
8
28
47
30
Chandigarh
15
27
23
31
D&N Haveli and Daman & Diu
5
5
6
32
Delhi
356
685
407
33
Jammu & Kashmir
154
173
185
34
Ladakh
5
3
1
35
Lakshadweep
1
1
1
36
Puducherry
0
64
147
TOTAL UT(S)
544
986
817
TOTAL (ALL INDIA)
52974
65893
86420
Source: ‘Crime in India’ published by NCRB.
This was stated by the Minister of State in the Ministry of Home Affairs Shri Bandi Sanjay Kumar in a written reply to a question in the Lok Sabha.