Operation of Bharat Taxi
Operation of Bharat Taxi
Bharat Taxi is a major milestone in the Government of India’s ongoing efforts to strengthen the cooperative sector and promote inclusive, citizen-centric mobility solutions, in line with the vision of ‘Sahkar se Samriddhi’. Registered under the Multi-State Cooperative Societies Act, 2002, Bharat Taxi was established on 6 June 2025 by 8 national level institutions working in field of cooperatives and officially launched on 5th February, 2026. Bharat Taxi is a transition from the conventional “driver-partner” model to a “Sarathi-owner” model wherein drivers can become owner of the cooperative society, have representation in Board of Management and participate in profit sharing while having professional management to oversee operations. The Bharat Taxi platform operates on zero-commission model, with direct distribution of profits to drivers, offering a homegrown and indigenous alternative to investment-driven aggregator platforms. Bharat Taxi has transparent fare structure, a user-friendly mobile ride-booking interface, real-time vehicle tracking, and support for multilingual interfaces, along with 24/7 customer support. Bharat Taxi is currently operational in Delhi NCR – Delhi, Gurugram, Noida, Faridabad, Ghaziabad and in Ahmedabad, Rajkot, Somnath & Dwarka of Gujarat. Bharat Taxi targets to expand its service in a phased manner across Tier 2 and Tier 3 cities offering services upto tehsil levels across the country over the next three years.
The charges for travel under Bharat Taxi are determined by the cooperative society based on operational costs, distance travelled and prevailing market conditions so as to facilitate the best possible matching between drivers and riders. The pricing mechanism is designed to ensure transparent and regulated fares, with periodic review and communication of fare structures to all stakeholders.
Driver members (Sarathis) are enrolled in accordance with the eligibility criteria prescribed in the bye-laws of the Society. Drivers must be above 18 years of age, possess a valid driving license and comply with the provisions of the Motor Vehicles Act & relevant transport regulations. Applications for membership are submitted digitally and reviewed by the Society. Mandatory onboarding and training programs covering platform usage, safety protocols and customer service standards are also conducted before enrolment.
The project incorporates several measures to ensure transparency and accountability, including:
Additionally, the platform has entered into Memoranda of Understanding with institutions for digital payment integration, banking and financial services and insurance support to drivers to strengthen operational transparency and driver welfare.
This information was given by Union Minister for Home and Cooperation Shri Amit Shah in a written reply in Lok Sabha.