1451 cases redressed in first week of Special Campaign 2.0 Family Pensioners and Super Senior Pensioners

1451 cases redressed in first week of Special Campaign 2.0 Family Pensioners and Super Senior Pensioners

The Department of Pension and Pensioners’ Welfare has launched a month-long Special Campaign 2.0 for the timely and qualitative redressal of grievances of Family Pensioners and Super Senior Pensioners, from July 1 to 31, 2025, with the objective of bringing ‘Ease of Living’ into their lives. The Union Minister of State for the Ministry of Personnel, Public Grievances and Pensions, Dr. Jitendra Singh, launched the Special Campaign 2.0 on July 2, 2025.

As part of the pre-campaign phase, 2,210 related grievances pertaining to 51 Ministries/Departments/Organizations, including pensioners from the Defence, Railways, CAPFs under the Ministry of Home Affairs etc., were identified and shared.

All stakeholders, including the concerned Ministries/Departments/Organizations, Pay and Accounts Offices (PAOs), Central Pension Accounting Office (CPAO), Pension Disbursing Banks, and Pensioners’ Welfare Associations are actively participating in the campaign.

The coordinated efforts of these stakeholders have led to the redressal of 1,451 cases out of 2,210 as of July 7, 2025, reducing the number of pending cases to 759. Due to the campaign, the grievances of several pensioners pending for years have been redressed. 

The Department is actively monitoring the progress to ensure the timely and qualitative resolution of all identified cases, aiming for the successful completion of Special Campaign 2.0.