WORKSHOPS ON SAGAR SETU APP
WORKSHOPS ON SAGAR SETU APP
Sagar Setu has achieved integration with all 13 major ports and 41 non-major ports of India. The details of major ports and non-major ports are given in Annexure-I.
Sagar Setu application has garnered a base of over 21,000 users spread across diverse geographic regions within India. The sector wise details of user/Stakeholder using the Sagar Setu application is at Annexure-II. These users are port authorities, service providers like shipping agents, terminal operators, Customs House Agents (CHAs) Importers/ Exporters etc. The number of users, state wise including Andhra Pradesh is at Annexure-III.
The Benefits of Sagar Setu are as below:
In the fiscal year 2024, there were close to 69 Lakhs message exchanges on Sagar Setu. The total value of financial transactions processed on the Sagar Setu platform amounted to INR 12,000+ crores.
The details of message exchange port/state wise including Andhra Pradesh are at Anneure-IV
A 24/7 Sagar Setu Helpdesk team operates to offer both operational and technical assistance. On an average around 1300 queries and issues are reported. The predominant issues reported by users are as under :
The average time to resolve an issue is around 4 days.
A series of workshops and training programs have been organized, featuring key events such as Conference Room Pilot sessions in August 2022, Port Feedback sessions in August 2023, and a User Acceptance Testing (UAT) Demo session in September 2023. In addition to these scheduled events, bespoke sessions are also offered on an as-needed basis to educate users about the Sagar Setu application. Tailored sessions are regularly provided upon the request of stakeholders, including Port Authorities, regulatory bodies, and shipping agents, to ensure they are well-versed in using the application. Furthermore, routine weekly and monthly meetings with the nodal officers from various trade associations are held to discuss and resolve any issues that users may encounter during their operations. Sagar Setu also offers a range of user guides and video tutorials that are readily accessible to the general public.
Conducting workshop/training is a periodic and continuous exercise.
Annexure-I
Details of Major and Non Major ports of India onboarded on Sagar Setu.
List of Major Ports onboarded on Sagar Setu:
S. No
Port Name
State
1
Chennai Port Authority
Tamil Nadu
2
V.O.Chidambaranar Port Authority
Tamil Nadu
3
Kamarajar Port Limited
Tamil Nadu
4
Mumbai Port Authority
Maharashtra
5
Jawaharlal Nehru Port Authority
Maharashtra
6
Cochin Port Authority
Kerala
7
Visakhapatnam Port Authority
Andhra Pradesh
8
New Mangalore Port Authority
Karnataka
9
Paradip Port Authority
Odisha
10
SMPA Haldia Dock Complex
West Bengal
11
SMPA Kolkata Dock System
West Bengal
12
Deendayal Port Authority
Gujarat
13
Mormugao Port
Goa
List of Non-Major Ports onboarded on Sagar Setu:
Sr. No.
Port Name
State
1
Kakinada Seaport Limited
Andhra Pradesh
2
Krishnapatnam Port
Andhra Pradesh
3
Adani Gangavaram Port Pvt Ltd
Andhra Pradesh
4
Kakinada Anchorage Port
Andhra Pradesh
5
KAKINADA DEEP WATER PORT ( KDWP )
Andhra Pradesh
6
Ravva Port (Terminal)
Andhra Pradesh
7
Panaji Port
Goa
8
Adani Petronet (Dahej) Port
Gujarat
9
Hazira Port
Gujarat
10
Magdalla Group Of Ports
Gujarat
11
Mundra Port
Gujarat
12
Pipavav Port
Gujarat
13
Sika Port
Gujarat
14
AMNS Port Hazira
Gujarat
15
Gujarat Chemical Port Limited, Dahej
Gujarat
16
Essar Bulk Terminal (Salaya) Limited
Gujarat
17
Dahej Harbour and Infrastructure Limited
Gujarat
18
UltraTech Cement Ltd,GCW, Kovaya
Gujarat
19
Bhogat Port facility – Vedanta Limited
Gujarat
20
Bhavnagar Port
Gujarat
21
Vizhinjam International Port
Kerala
22
Kollam Port
Kerala
23
Beypore Port
Kerala
24
Vizhinjam Port
Kerala
25
Azhikkal Port
Kerala
26
Bankot Port
Maharashtra
27
Konkan LNG Pvt Ltd
Maharashtra
28
Dharamtar Port
Maharashtra
29
Dahanu Port
Maharashtra
30
Angre Port Pvt Ltd
Maharashtra
31
JSW Jaigarh Port
Maharashtra
32
REDI PORT LTD
Maharashtra
33
RANPAR
Maharashtra
34
Indo Eng Pvt Ltd
Maharashtra
35
JSW Revdanda Port
Maharashtra
36
Dighi Port Ltd.
Maharashtra
37
Karanja Terminal & Logistics Pvt. Ltd
Maharashtra
38
Dhamra Port Pvt Ltd
Odisha
39
Gopalpur Port
Odisha
40
Kattupalli Port Pvt Ltd
Tamil Nadu
41
MIDPL Kattupalli Port
Tamil Nadu
Annexure-II
Details of sector wise Stakeholders using the application:
Sr. No.
Stakeholders
Count
1
Importer/Exporter
7519
2
Customs Broker
5685
3
Shipping Agent
4619
4
Importer
792
5
Container Agent
645
6
Stevedore
379
7
Empty Yard Operator
222
8
Ship Chandlers
192
9
Shipping Line
184
10
Container Freight Station
178
11
Port Operations
109
12
Freight Forwarder
105
13
Exporter
104
14
Inland Container Depot
95
15
Non Vessel Operating Common Carrier
85
16
Terminal Operator – Sea
80
17
Rail Transport
64
18
Port Authority
61
19
Road Transport Operator
34
20
Regulatory Authority
31
21
Surveyor
27
22
Barge Operator
25
23
Port Health Organization
21
24
Port Marine
20
25
Coast Guard / Indian Navy
19
26
ICD Shipping Line
19
27
RAIL TRANSPORT OPERATOR
18
28
Port Finance
16
29
Mercantile Marine Department
15
30
Bunker Supplier
14
31
Latch-On Service Provider
14
32
IW–Vessel Operators
13
33
SA Administrator
11
34
BANK
9
35
Inland Waterways
8
36
Port Traffic
8
37
Container Train Operator
6
38
DG Shipping
4
39
HMC Operator
4
40
Coastal Cargo Stakeholders
3
41
Regulatory Operation
3
42
Tank Farm Operator
3
43
Plant Quarantine Organisation
1
44
Export Promotion Council
2
45
Indian Customs
2
46
Ministry of Commerce and Industry(DPIIT)
2
47
Directorate General of Lighthouses And Lightships
1
48
Food Safety and Standards Authority of India
1
49
Freight Operating Information System
1
Annexure-III
Number of Users, state-wise using Sagar Setu app:
Sl No
State
No of Stakeholders
1
Maharashtra
10285
2
West Bengal
3614
3
Tamil nadu
1804
4
Andhra Pradesh
1286
5
Gujarat
1123
6
Kerala
695
7
Odisha
483
8
Karnataka
249
9
Goa
199
Annexure-IV
Message exchanges (During FY24):
Sr. No
Port Name
State
Total (in Lakhs)
1
Chennai Port Authority
Tamil Nadu
29.4
2
V.O.Chidambaranar Port Authority
3
Kamarajar Port Limited
4
Jawaharlal Nehru Port Authority
Maharashtra
15.6
5
Mumbai Port Authority
6
Visakhapatnam Port Authority
Andhra Pradesh
9.5
7
SMPA KDS
West Bengal
9.3
8
SMPA HDC
9
Cochin Port Authority
Kerala
1.9
10
Deendayal Port Authority
Gujarat
1.9
11
New Mangalore Port Authority
Karnataka
0.8
12
Paradip Port Authority
Odisha
0.6
13
Mormugao Port Authority
Goa
0.2
This information was given by the Union Minister of Ports, Shipping and Waterways Shri Sarbananda Sonowal in a written reply in Lok Sabha today.
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